Disruptive Patient Policy
Zero Tolerance for Aggressive Behavior
Ensuring a Healing Environment to Care for Our Patients, Their Loved Ones and Each Other
There is zero tolerance for all forms of aggression. Incidents may result in removal from Metropolitan ENT & Loudoun Medical Group facilities and prosecution.
Examples of Aggressive Behavior
· Verbal harassment, threats or abusive language
· Gestures
· Racist or derogatory comments directed at others
· Sexual language directed at others
· Failure to respond to staff instructions. This includes failure to comply with screening or to appropriately wear a mask during the COVID-19 pandemic.
· Physical assault
Thank you for helping us maintain a safe environment.