Disruptive Patient Policy

Zero Tolerance for Aggressive Behavior

Ensuring a Healing Environment to Care for Our Patients, Their Loved Ones and Each Other

There is zero tolerance for all forms of aggression. Incidents may result in removal from Metropolitan ENT & Loudoun Medical Group facilities and prosecution.

Examples of Aggressive Behavior

· Verbal harassment, threats or abusive language

· Gestures

· Racist or derogatory comments directed at others

· Sexual language directed at others

· Failure to respond to staff instructions. This includes failure to comply with screening or to appropriately wear a mask during the COVID-19 pandemic.

· Physical assault

Thank you for helping us maintain a safe environment.

Metropolitan ENT